With the news that Home Depot is investigating a possible data breach, came a confirmation by Goodwill Industries International that one of their third party vendors systems was hacked by malware. The breaches occurred on February 10, 2013 and August 14, 2014.
A potential problem was originally reported in July, and a forensic expert was hired to investigate the issue and work with law enforcement and credit card companies. During the investigation they discovered that 10% of their stores, located in twenty states, were affected. A full list of the impacted stores is posted on the company’s website.
“We continue to take this matter very seriously. We took immediate steps to address this issue, and we are providing extensive support to the affected Goodwill members in their efforts to prevent this type of incident from occurring in the future,” said a representative of Goodwill Industries International.
The undisclosed vendor’s computer systems stored the credit and debit card information of some customers, which included names, payment card numbers, and expiration dates. But there is no indication that customers’ names or PIN numbers were accessed by the hackers.
To date, Goodwill stores have received only a few reports of credit card fraud connected to this data breach. They have posted information on their website to help customers protect their credit and debit card information.
Home Depot investigating possible breach
With reports of a possible data breach at Home Depot stores earlier this week, the company is now working with investigators and banks to determine if an incident actually occurred, and whether or not their customers’ credit and debit card information is at risk.
Home Depot posted a letter to customers on their website, indicating that they would be notified as soon as they had any further information. In the meantime they suggested that customers monitor the activity on their accounts and contact their bank if any unauthorized activity occurs.
Customers will not be held responsible for fraudulent charges if a breach has occurred, and Home Depot will provide them with identity theft services like credit monitoring free of charge.
Goodwill Industries International has 165 community based stores in the U.S and Canada, as well as fourteen countries around the world. Goodwill stores sell clothing and household items to fund their work in the community, which includes job training programs and employment placement services. They also provide additional services to commercial enterprises, including food and business services.