Wells Fargo is joining American Express and Chase in partnering with Isis Mobile Wallet, allowing customers with a Wells Fargo personal credit card to use their cards with just a tap of their smartphone.
The bank’s cardholders will be able to pay for purchases and redeem coupons using the mobile wallet. They can also load loyalty cards to the wallet and get rewards on the go, leaving their stack of store loyalty cards at home.
Isis and Android utilize NFC technology for contactless payments
Isis launched nationwide last month and works with Isis-ready Android smartphones. It’s available as a free app download from Google Play and requires a special SIM card that can be ordered from AT&T, T-Mobile or Verizon Wireless carriers. Users load their compatible credit, debit and loyalty cards to their phones. They can then use the phones to pay at any merchant equipped to take contactless payments. A list of retailers who can accept payments from Isis can be found here.
Isis Mobile Wallet uses near-field communications (NFC) technology and requires users to tap their phones to an NFC-enabled console at the merchant’s register. Apple’s iPhones are not yet NFC equipped, making them incompatible with Isis Mobile Wallet. So far, Wells Fargo, American Express and Chase are the only major credit card issuers that work with Isis.
Security concerns nipped in the bud
Many consumers who are using mobile wallets for the first time are concerned about security, but the technology has safeguards in place to protect against fraud or other unauthorized use.
Isis allows users to freeze the mobile wallet remotely. To do so, they call their wireless carrier in case of loss, theft, or any other concern. The app will lock and whoever has the phone will be unable to use it or access any information it contains.
Wells Fargo offers zero liability for fraud. In the event of any purchase that is not authorized by the customer, the bank will investigate and refund charges found to be fraudulent.