Citi Partners with Concur to Improve Travel Rewards - Travel News


ADVERTISING DISCLOSURE: is an independent, advertising-supported web site. receives compensation from most credit card issuers whose offers appear on our site. Compensation from our advertising partners impacts how and where their products appear on our site, including, for example, the order in which they may appear within review lists. has not reviewed all available credit card offers in the marketplace.

Credit Card Applications » News » Travel » Citi Partners with Concur to Improve Travel Rewards

Citi Partners with Concur to Improve Travel Rewards

Citi Partners with Concur to Improve Travel Rewards
The content is accurate at the time of publication and is subject to change.
This content is not provided by Citi. Any opinions, analyses, reviews or recommendations expressed here are those of the author’s alone, and have not been reviewed, approved or otherwise endorsed by the Citi.

Citi has partnered with Concur, a provider of spend management services, to provide Citi customers with more relevant, higher-value travel rewards.

Using Concur’s TravelTrax platform, Citi will be able to consolidate customers’ travel rewards usage reports, putting data into user-friendly dashboards and reports. Companies can gain insight into their travel programs and analyze consumer behavior, spending patterns, and overall program performance.

Manish Kohli, global head of Citi Commercial Cards, said the partnership will improve efficiency for customers, making processes that are currently clunky for the user smooth, fast and automated. Kohli said companies who use Concur reporting are able to make decisions about travel programs “more quickly and with more confidence.”

Concur helps businesses offer more effective travel rewards programs, giving card issuers insight into consumer spending and purchasing behavior. Companies that offer travel rewards programs can better gather insight into the performance of their rewards offerings, letting them give customers a better rewards experience.

Citi on the cusp of innovation

Citi and Concur’s partnership follows a number of innovations on Citi’s part. In 2011 it was the first commercial credit card issuer to launch a chip and PIN card in the United States. In 2012 it was the first credit card issuer to debut SMS text and email alerts to customers in 66 countries. These alerts are now available in over 20 languages across the globe.

Also in 2012, Citi was the first to launch a worldwide mobile account management site for their cardholders. Citi was the first international card issuers to offer the Unionpay credit card in China, and in 2013 they launched the Citi Virtual Card Accounts (VCA) program in India, Malaysia, South Korea, Singapore, Taiwan and Thailand. VCA supports over 30 unique currencies in more than 40 countries.

Concur – a leading provider of spend management solutions

Concur helps companies reach business travelers through the Concur Platform, analyzing data for companies who want to manage their travel and expense budgets. They work with large and small companies to manage spending more effectively.

Disclaimer: This editorial content is not provided or commissioned by the credit card issuer(s). Opinions expressed here are the author's alone, not those of the credit card issuer(s), and have not been reviewed, approved or otherwise endorsed by the credit card issuer(s). Reasonable efforts are made to present accurate information, however all information is presented without warranty. Consult a card's issuing bank for the terms & conditions.
All rates and fees, and other terms and conditions of the products mentioned in this article/post are actual as of the last update date but are subject to change. See the current products' Terms & Conditions on the issuing banks' websites.
Add to Favorites:

Related News:

Citi Adds International Travel Partners to Points Transfer Program
Citi Adds International Travel Partners to Points Transfer Program

Posted: August 27, 2014

Travelers will be able to use their Citi ThankYou points for more of their globetrotting adventures, thanks to new points transfer partnerships with international hotel and airline programs. Continue reading

Getting More from Citi
Getting More from Citi

Posted: December 03, 2014

Just in time for the holiday season when people will be out shopping and getting ready to travel, Citi has upped the coverage on benefits they offer cardholders.
Continue reading

U.S. News & World Report Names Best Travel Rewards Programs
U.S. News & World Report Names Best Travel Rewards Programs

Posted: August 14, 2017

For the third year in a row, Alaska Airlines Mileage Plan took the top spot in U.S. News & World Report’s 2017-18 Best Travel Rewards Programs rankings, with Delta SkyMiles coming in second. When it comes to hotel rewards programs Marriott… Continue reading

Get the latest news, articles and expert advice delivered to your inbox. It's FREE.
INTRO OFFER: Discover will match ALL the Miles you've earned at the end of your first year, automatically. For example, if you earn 30,000 Miles, you get 60,000 Miles. That's $600 towards travel!
For Excellent, Good Credit
Earn 10,000 American Airlines AAdvantage® bonus miles and receive a $50 statement credit after making $500 in purchases within the first 3 months of account opening*
For Excellent Credit
Enjoy 70,000 bonus miles after spending $5,000 on purchases in the first 90 days
For Good/Excellent Credit
See Rates & Fees
You've successfully subscribed!

Please specify the following:All these fields are optional

Your Credit History
Themes you are interested in:

By providing this information you help us make our news letters more useful and informative. Thank you!