FDIC Probe into Discover’s Sales Practices - Other News

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Credit Card Applications » News » Other » FDIC Probe into Discover’s Sales Practices

FDIC Probe into Discover’s Sales Practices

FDIC Probe into Discover’s Sales Practices
The content is accurate at the time of publication and is subject to change.

The price per share of Discover Financial stock dipped upon the announcement made by the Federal Deposit Insurance Corp. that they will be conducting an investigation of the card issuer’s selling practices with regard to some of its products. This probe comes on the heels of several class action lawsuits which were filed in numerous U.S. District Courts across the country.

An examination will be made of how Discover marketed the following “protection” services:

  • Identity theft protection, which surveys a cardholder’s credit report in search of activity such as unauthorized address changes, unusual new accounts and other potentially fraudulent information.
  • Payment protection, a service that provides cardholders with the opportunity to put payments on hold for as long as two years should they suffer specific hardships such as hospitalization, disability, job layoff, death of a spouse or a state disaster. One-month payment holds are allowed for more positive events such as the birth of a child, adoption, marriage, retirement, new job or graduation.
  • Wallet protection, wherein customers can register their credit cards and, should their wallet be stolen, they can opt to be wired up to $1,000 emergency cash and their cards will be cancelled automatically.
  • Credit score tracker, a service that avails customers of their credit reports and scores online, as well as alerting them if their scores ever changes.

“An important point is that it’s not the actual product that’s in question, it’s the way that it was sold,” said Sanjay Sakhrani,l and analyst from Keefe, Bruyette & Woods to washingtonpost.com.

Discover altered the sales practices that are currently in contention following the first lawsuit that surfaced in California last year.

There have been eight pending class-action lawsuits filed against Discover over the way their protection products were marketed. In June, the credit card company revealed that they had come to an initial global settlement. The deal is still awaiting approval from a judge and the details of which have not yet been released.

Roughly 3% of Discover’s totally revenue comes from their credit protection business.

Disclaimer: This editorial content is not provided or commissioned by the credit card issuer(s). Opinions expressed here are the author's alone, not those of the credit card issuer(s), and have not been reviewed, approved or otherwise endorsed by the credit card issuer(s). Reasonable efforts are made to present accurate information, however all information is presented without warranty. Consult a card's issuing bank for the terms & conditions.
All rates and fees, and other terms and conditions of the products mentioned in this article/post are actual as of the last update date but are subject to change. See the current products' Terms & Conditions on the issuing banks' websites.
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