Having a Heart: Banks Waive Fees for Irene Victims - Other News

ADVERTISING DISCLOSURE

ADVERTISING DISCLOSURE:
Credit-Land.com is an independent, advertising-supported web site. Credit-Land.com receives compensation from most credit card issuers whose offers appear on our site. Compensation from our advertising partners impacts how and where their products appear on our site, including, for example, the order in which they may appear within review lists. Credit-Land.com has not reviewed all available credit card offers in the marketplace.

Credit Card Applications » News » Other » Having a Heart: Banks Waive Fees for Irene Victims

Having a Heart: Banks Waive Fees for Irene Victims

Having a Heart: Banks Waive Fees for Irene Victims
The content is accurate at the time of publication and is subject to change.
This content is not provided by Citi. Any opinions, analyses, reviews or recommendations expressed here are those of the author’s alone, and have not been reviewed, approved or otherwise endorsed by the Citi.

Although Hurricane Irene was kinder to some areas than initially anticipated, the storm did end up devastating the homes and businesses of many people who resided in its long path. The full extent of the damage has yet to be determined and authorities will know more over the coming days and weeks.

In the meantime, JP Morgan Chase has decided to offer some assistance to their customers in the New York, New Jersey and Connecticut area by way of waiving certain bank fees from August 29 through September 4.

Chase went out of their way to assist customers prior to the storm by keeping branches open late on Friday to allow people extra time to snag some last-minute cash in order to stock up on food and supplies in preparation for Irene’s onslaught.

Here is the letter that went out to customers a few days ago, via email:

To our valued customers in New York, New Jersey and Connecticut:

We hope you, your families and your customers are safe following Hurricane Irene. Natural disasters are very stressful and we want to help where we can.

This week, we are expanding our efforts through Sunday, September 4, 2011, to help you and our millions of customers in the Tri-State area as you recover from the storm.

  • We are increasing staff and extending hours at key branches in severely affected areas.
    • When we know we can get employees to work safely, we will increase staff and extend hours. Please visit chase.com frequently and check our Branch Locater for details on the branches near you.
  • We expect most, if not all, of our ATMs to be operational. But if you can’t get to one of our ATMs, we won’t charge you for using someone else’s ATM in the Tri-State area.
    • However, the bank that owns the ATM may charge you.
  • We are waiving the following Chase fees charged between now and through September 4, 2011 for customers in New York, New Jersey and Connecticut:
    • Overdraft, Overdraft Protection Transfer, and Insufficient Funds Fees for deposit accounts.
    • Late fees on credit cards, business and consumer loans.

Please call your personal banker if you are unable to access your funds. For example, we will waive the early withdrawal fees on CDs to help customers with their cash flow.

If you have more specific problems, please call your Financial Advisor, Business Banker, Loan Officer or simply come into your nearest Chase branch. Our branch and telephone bankers are empowered to go the extra mile for customers with storm-related problems or concerns. We also plan to call many of our customers in the hardest hit areas to see if there are other ways we can help.

We hope these efforts can play a small part in easing some of your worries following the storm. We are committed to doing what we can for our customers who have been impacted. If you need assistance, please call us at one of the phone numbers below.

Sincerely,
Ryan McInerney
Chief Executive Officer
Chase Consumer Banking

Wells Fargo is another big bank that is temporarily eliminating various fees in the wake of Irene. Other banks such as Citibank, Bank of America and Capitol One are assessing customer needs on a case by cases basis. Anyone affected by the storm is encouraged to contact their lending institution to discuss their situation.

Disclaimer: This editorial content is not provided or commissioned by the credit card issuer(s). Opinions expressed here are the author's alone, not those of the credit card issuer(s), and have not been reviewed, approved or otherwise endorsed by the credit card issuer(s). Reasonable efforts are made to present accurate information, however all information is presented without warranty. Consult a card's issuing bank for the terms & conditions.
All rates and fees, and other terms and conditions of the products mentioned in this article/post are actual as of the last update date but are subject to change. See the current products' Terms & Conditions on the issuing banks' websites.
Add to Favorites:

Related News:

New Categories for Chase Freedom Cardholders
New Categories for Chase Freedom Cardholders

Posted: March 21, 2019

Four times a year people with the Chase Freedom Credit Card can earn enhanced rewards in key areas, and they have just announced the new categories. This coming quarter cardholders earn 5% cash back when they shop for groceries or at a… Continue reading

Mastercard Set to Buy Ethoca
Mastercard Set to Buy Ethoca

Posted: March 20, 2019

Credit Card security is something that everyone is mindful of these days, and in keeping with this theme, Mastercard is set to buy Ethoca, a company that specializes in helping both retailers and card issuers detect and resolve digital… Continue reading

American Express Set to Buy Lounge Buddy
American Express Set to Buy Lounge Buddy

Posted: March 19, 2019

American Express is well known for their Centurion Lounge network, and now they are upping the ante with the purchase of LoungeBuddy, a digital platform designed to help people find and book time in airport lounges around the world. While… Continue reading

Get the latest news, articles and expert advice delivered to your inbox. It's FREE.
Earn 5% cash back at different places each quarter like gas stations, grocery stores, restaurants, Amazon.com and more up to the quarterly maximum, each time you activate.
For Excellent, Good Credit
INTRO OFFER: Discover will match ALL the Miles you've earned at the end of your first year, automatically. For example, if you earn 30,000 Miles, you get 60,000 Miles. That's $600 towards travel!
For Excellent, Good Credit
Earn unlimited 1.5% cash back on every purchase, every day
For Average, Fair, Limited Credit
You've successfully subscribed!

Please specify the following:All these fields are optional

Your Credit History
Themes you are interested in:

By providing this information you help us make our news letters more useful and informative. Thank you!