A Breach Hits Macy’s - Legal News


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Credit Card Applications » News » Legal » A Breach Hits Macy’s

A Breach Hits Macy’s

A Breach Hits Macy’s
The content is accurate at the time of publication and is subject to change.

Macy’s is the latest retailer to be hacked by Cyber thieves. In this case, they broke into consumers’ profiles on Macys.com, giving them access to some people’s credit card and debit card information. The breach reportedly occurred between April 26 and June 12, 2018.

Cyber thieves were not only able to access customers credit and debit card information, they also got their expiration date, name, address, phone number, email address and date of birth. Since Macys.com does not store social security numbers or payment card verification values (CVV) in its system, hackers could not get this information.

Macy’s has reached out to American Express, Discover, Visa and MasterCard to give them information about debit and credit cards that may have been compromised by this breach.

How it happened

The cyber event was discovered on June 11, 2018, when the system alerted them about suspicious activity happening in some of their consumer profiles. At that point they blocked those profiles and began an investigation, finding that some profiles had been compromised.

People who have been affected by the hack will get an email letting them know that their profile is frozen. Those profiles will remain on hold until the customer changes their password for the account as a preventative measure.

Protecting yourself

Until more is known, they suggest that people check their payment card statements and credit reports to catch fraud and identity theft early. Also, if they notice any issues that seem out of the ordinary, reporting it as soon as possible is important.

Macy’s also suggests that people contact the issuer of their payment cards to let them know that their card has been compromised, as well as seek advice on how to protect their payment cards and bank accounts.

Part of protecting against fraud and changing passwords on a regular basis is also part of keeping personal information safe.

Credit monitoring

People who have been affected by the cyber event are being given access to AllClear ID, an identity protection service, for free. They will have access to the services for a year.
People whose information was compromised can sign up for the monitoring service either by going to the website or calling 1-855-861-4018.

Disclaimer: This editorial content is not provided or commissioned by the credit card issuer(s). Opinions expressed here are the author's alone, not those of the credit card issuer(s), and have not been reviewed, approved or otherwise endorsed by the credit card issuer(s). Reasonable efforts are made to present accurate information, however all information is presented without warranty. Consult a card's issuing bank for the terms & conditions.
All rates and fees, and other terms and conditions of the products mentioned in this article/post are actual as of the last update date but are subject to change. See the current products' Terms & Conditions on the issuing banks' websites.
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