British Airways Hacked - Legal News


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British Airways Hacked

British Airways Hacked
The content is accurate at the time of publication and is subject to change.

Travelers who bought tickets with British Airways may want to keep an eye on their credit card and debit card statements because they were hit by cyber thieves. The hack occurred from August 21, 2018, through September 5, 2018, and was isolated to their website,, and their mobile app. It is estimated that 380,000 payments may have been compromised before the incident was discovered.

The stolen information includes credit card and debit card numbers, expiration dates and CVV codes, along with names, billing addresses, and email addresses. That said individuals travel details, passport information and telephone numbers do not appear to have been affected by the theft.

According to British Airways if people paid via Apple Pay or PayPal their data was not affected by the breach. And Executive Club accounts were not affected by the incident. On the other hand, individuals who did pay with a saved credit or debit card may have had their information stolen.

Be on the lookout

On their website, British Airways has posted information for people who may have been affected by the breach. They suggest that people keep an eye out for Phishing scams, and to help stop people from being victimized by these scams, they want people to know that they will not be reaching out to their customers asking for payment card information. If people receive those kinds of inquiries they suggest reaching out to the authorities to file a report.

They have posted information on their website to help people determine if an email is really from British Airways.

They also suggest that individuals who believe their data may have been hacked reach out to their bank or credit card provider to get advice on how to proceed.

Covered for fraudulent activity

Will people be financially responsible for damage done to their financial lives due to these cyber thieves? According to the British Airways website, the answer is no. “Any customer who made a booking between 22:58 BST August 21, 2018, and 21:45 BST September 5, 2018, will be reimbursed for any fraudulent activity on their accounts as a direct result of the data theft and we shall advise the process for this in due course.”

They will also be providing these folks with a year with a credit rating monitoring service if they are worried that their credit rating will be compromised by this hack.
For more information, people can check out the webpage they set up to provide information to their customers about this incident.

Disclaimer: This editorial content is not provided or commissioned by the credit card issuer(s). Opinions expressed here are the author's alone, not those of the credit card issuer(s), and have not been reviewed, approved or otherwise endorsed by the credit card issuer(s). Reasonable efforts are made to present accurate information, however all information is presented without warranty. Consult a card's issuing bank for the terms & conditions.
All rates and fees, and other terms and conditions of the products mentioned in this article/post are actual as of the last update date but are subject to change. See the current products' Terms & Conditions on the issuing banks' websites.
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