Doing Your Banking with the US Bank Skill for Amazon... - Other News


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Doing Your Banking with the US Bank Skill for Amazon Alexa

Doing Your Banking with the US Bank Skill for Amazon Alexa
The content is accurate at the time of publication and is subject to change.

Voiced based banking is now in the cards for U.S. Bank customers with an Amazon Alexa device in their home or office, due to the rollout of the new U.S. Bank Skill for Amazon Alexa letting people do everything from checking their balance and transaction history to making a payment on their U.S. Bank credit card.

All they have to do is give Alexa a voice command and she will carry out their bidding. “Voice technology is going to be central to the future of digital interaction. We’ve all become accustom to speaking to our devices for simple things like getting directions to a restaurant or placing a call,” said Gareth Gaston, head of omnichannel banking at U.S. Bank.

“Now, voice services such as Amazon Alexa are making it easy to check an account balance or hear a payment due date without picking up a phone or logging in to internet banking. It’s a great example of innovation coming home for U.S. Bank customers,” he said.

What Alexa can do

To get started customers should have an account with Amazon and own an Alexa device, which includes the Amazon Echo, Echo Dot or Tap. They will also need to download the Alexa App to their mobile phone. Once all of that is in place they can have Alexa take care of their banking by just asking her.

What can U.S. Bank customers so with the U.S. Bank Skill for Amazon Alexa? They can ask Alexa to take care of a variety of issues and functions including:

  • Checking balances on all of their U.S. Bank credit cards, checking and savings accounts
  • Finding out when payments are due and how much is due
  • Get account transaction history
  • Ask Alexa to issue a payment to their U.S. Bank credit card

More from U.S Bank

U.S. Bank Skill for Amazon Alexa was tested by the bank’s employees during the summer, but while that was going on they also launched some additional products. In June they made it possible for people to digitally send money via Zelle, which transfers money within minutes of completing the transaction. And in July they rolled out the U.S. Bank Loan Portal, which makes applying for a mortgage easier.

Disclaimer: This editorial content is not provided or commissioned by the credit card issuer(s). Opinions expressed here are the author's alone, not those of the credit card issuer(s), and have not been reviewed, approved or otherwise endorsed by the credit card issuer(s). Reasonable efforts are made to present accurate information, however all information is presented without warranty. Consult a card's issuing bank for the terms & conditions.
All rates and fees, and other terms and conditions of the products mentioned in this article/post are actual as of the last update date but are subject to change. See the current products' Terms & Conditions on the issuing banks' websites.
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