HEI Hotels & Resorts Report Hack - Travel News


Credit-Land.com is an independent, advertising-supported web site. Credit-Land.com receives compensation from most credit card issuers whose offers appear on our site. Compensation from our advertising partners impacts how and where their products appear on our site, including, for example, the order in which they may appear within review lists. Credit-Land.com has not reviewed all available credit card offers in the marketplace.

Credit Card Applications » News » Travel » HEI Hotels & Resorts Report Hack

HEI Hotels & Resorts Report Hack

HEI Hotels & Resorts Report Hack
The content is accurate at the time of publication and is subject to change.

HEI Hotels & Resorts, the company behind Hyatt, Sheraton, Marriott, Westin and other hotels, has reported a breach in their computer systems. The breach affected 20 hotels in ten states across the U.S. During this security incident the credit and debit cards used at some of their hotels may have been affected.

People who used their credit or debit cards while staying at or visiting the compromised hotels in the HEI Hotels & Resorts portfolio may have had key information accessed by hackers, including their name, card expiration date, card verification code and card account number. HEI Hotels & Resorts does not store payment card PIN numbers so they were not affected.

People who used their credit cards on the premises of the affected hotels at gift shop, restaurant or spa could have been compromised. They have posted a full list of the affected hotels on their website.

The investigation

After being alerted to a possible breach they conducted an independent forensic investigation finding that their systems had been compromised by malware and took steps to shut it down.

They updated and reconfigured their payment card processing and point-of-sale systems to upgrade their security. The investigation on this breach is ongoing and they are working with law enforcement.

What if I stayed there?

HEI Hotels & Resorts suggests that people who visited any of the affected hotels and used their credit cards on the premises check their credit and debit card statements, and if they see any unusual activity contact their issuers immediately.

They also suggest if people see any unusual activity on their credit report to contact their local police in order to file a report on identity theft. They also suggest getting a copy of the report. To help people get more information about Identity theft protection they have a website.

HEI Hotels & Resorts owns more that 50 hotels located throughout the U.S.

Disclaimer: This editorial content is not provided or commissioned by the credit card issuer(s). Opinions expressed here are the author's alone, not those of the credit card issuer(s), and have not been reviewed, approved or otherwise endorsed by the credit card issuer(s). Reasonable efforts are made to present accurate information, however all information is presented without warranty. Consult a card's issuing bank for the terms & conditions.
All rates and fees, and other terms and conditions of the products mentioned in this article/post are actual as of the last update date but are subject to change. See the current products' Terms & Conditions on the issuing banks' websites.
Add to Favorites:

Related News:

Chips Fighting Back Cyber Thieves
Chips Fighting Back Cyber Thieves

Posted: September 19, 2016

Its been one year since the shift from stripe-based credit cards to EMV chip-enabled ones, and according to new data released by MasterCard. Continue reading

Consumers Loving EMV Outfitted Credit Cards
Consumers Loving EMV Outfitted Credit Cards

Posted: April 17, 2018

While consumers are not feeling particularly satisfied with their finances, they are happy with the EMV outfitted cards issuers have rolled out over the past three years, according to a new study by Fiserv, Inc., a provider of financial… Continue reading

Discover Giving FICO Scores to Everyone
Discover Giving FICO Scores to Everyone

Posted: June 07, 2016

If you want to get your credit score for free you now can at Discover whether or not, you have a Discover Card. Continue reading

Get the latest news, articles and expert advice delivered to your inbox. It's FREE.
INTRO OFFER: Discover will match ALL the Miles you've earned at the end of your first year, automatically. For example, if you earn 30,000 Miles, you get 60,000 Miles. That's $600 towards travel!
For Excellent, Good Credit
Earn 10,000 American Airlines AAdvantage® bonus miles and receive a $50 statement credit after making $500 in purchases within the first 3 months of account opening*
For Excellent Credit
Enjoy 70,000 bonus miles after spending $5,000 on purchases in the first 90 days
For Good/Excellent Credit
See Rates & Fees
You've successfully subscribed!

Please specify the following:All these fields are optional

Your Credit History
Themes you are interested in:

By providing this information you help us make our news letters more useful and informative. Thank you!