New Travel Benefits for Mastercard World and World... - Travel News


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New Travel Benefits for Mastercard World and World Elite Cardholders

New Travel Benefits for Mastercard World and World Elite Cardholders
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The content is accurate at the time of publication and is subject to change.

Mastercard has upped the ante when it comes to travel for Mastercard World and World Elite cardholders by adding two new benefits into the mix. Now cardholders get access to Mastercard’s Hotel Stay Guarantee and Lowest Hotel Rate Guarantee, both geared toward making sure people get the vacation they were envisioning and the most out of their money.

These new services are designed to give World and World Elite cardholder’s a safety net when traveling and take some of the financial risks out of the travel equation. With the Hotel Stay Guarantee if a cardholder has an issue when staying at a hotel with a 3-star or higher rating they can now reach out to a Lifestyle Manager, who is available 24 hours a day, 7 days a week.

The Lifestyle Manager then works with the hotel to address and resolve the problem the cardholder is having. What if the Lifestyle Manager can’t fix the problem? At that point, they will get the cardholder a stay at a comparable hotel so they can finish out their trip the way they intended.

The Lowest Hotel Rate Guarantee

Hotel stays can get expensive and most people are looking to get the best rate they can whether their trip is for work or pleasure. Now with the new Lowest Hotel Rate Guarantee, Mastercard makes sure that World and World Elite cardholders get the best bang for their buck.

What happens if they pay a higher price with Mastercard’s Travel & Lifestyle Service and then find one on a travel site that is cheaper? At that point, Mastercard will refund them the difference.

Book with Mastercard to get these guarantees

How do Mastercard World and World Elite cardholders take advantage of the new Hotel Stay Guarantee and Lowest Hotel Rate Guarantee? They must book via Mastercard’s Travel & Lifestyle Service, which has been upgraded to include these guarantees.

People can book hotels via the website, but cardholders located in the U.S. can also call one of their agents in order to book their travel in real time. The telephone number is 1-855-802-1387.

What about cardholders located outside the U.S.? They also get access to these new guarantees, since they are available offline in 37 markets around the world. Mastercard will be adding digital platforms in the future.

Disclaimer: This editorial content is not provided or commissioned by the credit card issuer(s). Opinions expressed here are the author's alone, not those of the credit card issuer(s), and have not been reviewed, approved or otherwise endorsed by the credit card issuer(s). Reasonable efforts are made to present accurate information, however all information is presented without warranty. Consult a card's issuing bank for the terms & conditions.
All rates and fees, and other terms and conditions of the products mentioned in this article/post are actual as of the last update date but are subject to change. See the current products' Terms & Conditions on the issuing banks' websites.
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